Terms & Policies
The following webpage is a comprehensive directory of all of Camp Mustelid's policies, conditions, and service agreements. Please reference this page thoroughly for all relevant items and situations.
Company Policies
Overview
This website is operated by Camp Mustelid. Throughout the site, the terms “we”, “us” and “our” refer to Camp Mustelid. Camp Mustelid offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses or any code of a destructive nature.
A breach or violation of any of the Terms, including those expanded upon in our Online Store Terms of Service, will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4. Modifications to the Service
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
5. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
6. Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
7. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after a user has submitted an order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
9. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Camp Mustelid, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify, defend and hold harmless Camp Mustelid and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
12. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
13. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
14. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
15. Changes to Company Policy and other Terms of Service
You can review the most current version of our Company Policies and Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Website Terms and Conditions of Use
1. Terms
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Camp Mustelid's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Camp Mustelid's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Camp Mustelid at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Camp Mustelid's website are provided "as is". Camp Mustelid makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Camp Mustelid does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Camp Mustelid or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Camp Mustelid's Internet site, even if Camp Mustelid or a Camp Mustelid authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Camp Mustelid's web site could include technical, typographical, or photographic errors. Camp Mustelid does not warrant that any of the materials on its website are accurate, complete, or current. Camp Mustelid may make changes to the materials contained on its website at any time without notice. Camp Mustelid does not, however, make any commitment to update the materials.
6. Links
Camp Mustelid has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Camp Mustelid of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms of Use Modifications
Camp Mustelid may revise these terms of use for its website at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Camp Mustelid's web site shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.
Online Store Terms of Service
1. Terms
By accessing our online shop website www.campmustelid.shop, you are agreeing to be bound by these website Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing the aformentioned site. The materials contained in www.campmustelid.shop are protected by applicable copyright and trade mark law.
2. Order Processing
All orders are packaged on a first-ordered first-sent basis unless the purchase includes a pre-order item. Packages are typically processed every 1-5 business days. Once an order has been submitted, a confirmation email will be sent to the email address provided during checkout. Once your order has began its processing, a second email with tracking information will be sent directly to the email address provided at checkout. This email is automated, and sent as the result of the creation of a shipping label. As such, the email may not accurately represent the actual shipping date of a package.
3. Express Shipping
Camp Mustelid does not currently accommodate express shipping.
4. Notes
If needed, any specificities concerning your order may go in the "notes" section during check out. If your note is urgent, please contact our team via email instead, as notes go largely unseen until shipping labels are being created.
5. Tracking
Packages come standard with tracking in all scenario's except for mail club orders. Besides this, if for some reason you do not receive an automated email with your tracking information, please feel free to contact us.
6. Allergy Advisement
Camp Mustelid products are occasionally stored in pet-friendly environments. As such, if you have any animal allergies, we highly recommend airing out or washing your goods before use to avoid any reaction. By purchasing items from our online store, you are agreeing that Camp Mustelid not be held liable for any reactions to pet allergies, and acknowledge that you are responsible to head such advisories.
7. Return Policy
You may return new, unworn merchandise, in its original condition, within 30 days of receipt. In the case that an item is returned not in its original condition, the order will no longer be eligible for a return and will be sent back to the original address associated with the order. Shipping charges are non-refundable, unless the reason for return is the result of our error.
8. Exchanges
Due to our limited stock, Camp Mustelid does not currently accommodate exchanges.
9. Lost, Stolen, Damaged, and/or Missing Package Policy
Camp Mustelid staff is not responsible for any loss or damages to packages or goods once they have been shipped. We will do our best to work with you to find any lost packages, however, we are not required to find lost items or responsible for replacing or refunding any items lost or damaged by the postal service or other parties. For any questions regarding your package once it has left our office, please contact USPS or your local post office.
10. Company Error
In the event that an error has occurred on Camp Mustelid's end regarding the successful processing of an order, please contact us to resolve the situation.
11. Product Misuse
Camp Mustelid staff may not be held liable for any harm or damages that are a result of our merchandise being misused, please always handle with care.
12. All Sale Items are Final.
13. Accuracy of Billing and Shipping Information
Users agree to provide current, complete and accurate purchase and shipping information for all purchases made at our store. You agree to promptly update your personal and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
14. Purchase Refusal Policy
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
15. Order Cancellation
In the event that you would like to cancel an order, please contact us as soon as possible with your order number. Cancellations must be requested before the creation of a shipping label, otherwise the order will continue its fulfillment process like normal.
16. Processing Times
Typically, it takes us 1-5 business days (excl. holidays & weekends) to ship most of our items.
17. Return, Shipping, & Cancellation Policy
We occasionally accept returns and exchanges, except in the case of custom merchandise or perishable items. Order cancelations are always possible as long as your package has not already been sent out for delivery. Simply email us about the cancellation at campmustelid.shop@gmail.com
To initiate a return or exchange, please contact us within 7 days of delivery and ship item back within 14 days of delivery. Customer is responsible for all shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If you'd like to return your item, you will be refunded for the item's cost, minus any shipping fees. Shipping costs are non-refundable.
18. International Shipping
We ship almost everywhere, with some restrictions to countries that have some strong import rulings. International shipping typically takes between 1-4 weeks, but may take longer. International customers are responsible for any customs and import taxes that may apply. Customers may order from the United Kingdom but the order minimum must be equal to £130, we encourage group orders to make this minimum more accessible. We hope to have a better solution in the future! Don’t see your country available for shipping? Send us an email and we can try to work something out!
19. Order Changes
Camp Mustelid can no longer accommodate changes to orders once they have been made due to the fast rate of order turnaround.
20. Miscellaneous
Camp Mustelid reserves the right to revise prices and details at any time without notice. All items are subject to availability. Color accuracy on the website cannot be guaranteed, and will vary depending on the resolution and type of your computer. All design and imagery on www.campmustelid.shop is the creative property of Camp Mustelid. No permission is given in respect of use of any of the above. The site may not be altered in any way or republished without permission. All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from www.campmustelid.shop shall be governed by USA law and the United States courts shall have jurisdiction in all such matters. Camp Mustelid reserves the right to refuse to supply any individual or company.
These terms and conditions apply to all transactions on the www.campmustelid.shop website. Camp Mustelid may change these terms without notice. Changes will apply to any subsequent orders received.
Wow! You got to the bottom of the page, and you
spotted a northern yellow warbler. Nice!